Data Security

7d7 Privacy Policy — How Safe Your Data Is With Us

Last updated: June 2026 Version 3.1 Read time: ~9 minutes Active

In brief: 7d7 never sells your personal data to third parties. Information is collected solely to keep our services running and to keep your account secure.

This policy applies to all services and apps under the 7d7.im domain. GDPR and local laws are complied with

1 Introduction & Scope

7d7's Privacy Policy explains what personal information we hold about you, why we hold it, and how it is used. 7d7 believes that every member should have full control over their personal data, and we want you to have a clear understanding of the whole picture.

This policy applies to the 7d7.im website, mobile PWA app, and all our services. By using 7d7, you agree to this Privacy Policy. If you object to any part of it, please discontinue use of the service and contact our support team.

This policy has been developed in compliance with the European GDPR, the Asia-Pacific Data Privacy Framework, and the data protection guidelines of our licensing authority.

2 What Information We Collect

7d7 only collects information that is genuinely needed to deliver our services. Asking for unnecessary data is against our policy.

Data Type Example Time of Collection Mandatory?
Identity Information Name, date of birth, national ID Registration & KYC Yes
Contact Information Mobile number, email address Registration Yes
Financial Information BKash/Nagad number, transaction history Payment Timing Yes
Device Information IP Address, Browser, OS Every session Automatic
Gaming Data Betting history, favourite games Play Time Automatic
Cookie Data Session cookies, preference storage While Browsing Optional

We do not access your social media profiles, location, or contact list — unless you explicitly grant permission.

3 Purpose of Data Use

7d7 uses your data only for the purposes listed below. The legal basis for each purpose is also indicated:

  • Account Management: Creating, verifying, and securing your account — contractual necessity.
  • Payment Processing: Processing deposits and withdrawals — contractual necessity.
  • Fraud Prevention: Detecting suspicious transactions — legal obligation.
  • Customer Support: Responding to your questions and resolving issues — legitimate interest.
  • Service Improvement: Improving your gaming experience — legitimate interest.
  • Marketing Inquiries: Sending offers and promotional updates — only with your consent.
  • Regulatory Compliance: Reports to licensing authorities — legal obligation.

Good to Know: To stop marketing emails or SMS, click the "Unsubscribe" link at the bottom of any message or let our support team know. Please note that critical security messages cannot be turned off.

4 Sharing Information with Third Parties

7d7 never sells your personal data. However, to operate our services, there are specific circumstances where sharing certain information may be necessary:

  • Game Provider: Companies such as Pragmatic Play and Evolution receive only the minimum data required to run games. They are also GDPR-compliant.
  • Payment Processors: Transaction details are shared with bKash, Nagad, or Rocket solely to process your transactions.
  • Regulatory Authority: Disclosure of information may be required by law or under the direction of a licensing authority.
  • Anti-Fraud Organizations: Your information may be verified against international databases for fraud detection purposes.

If your data ever needs to be shared for any purpose beyond those listed above, your explicit consent will be obtained beforehand.

5 Cookies & Tracking Technologies

7d7 uses cookies on its website and app. Cookies are small files stored in your browser that help remember your preferences and session information.

  • Essential Cookies — Required for login sessions and security. These cannot be disabled.
  • Analytics Cookies — To understand which pages are used most. Can be disabled in browser settings.
  • Preference Cookies — To remember your language and interface preferences. Can be disabled in browser settings.
  • Marketing Cookies — to show you relevant offers. You can opt out at any time.

Disabling cookies entirely in your browser may cause some 7d7 features to not work properly.

6 Data Retention, Deletion & Security

How long 7d7 retains your data depends on the type of information:

  • Account Information: Retained for up to 5 years after account closure (regulatory requirement).
  • Transaction data: Up to 7 years — for financial reporting purposes.
  • Support Chat: Up to 3 years.
  • Log files & session data: Automatically deleted after 90 days.

To protect your data, 7d7 uses:

256-bit SSL Encryption
For all data transmissions
Encrypted Database
Stored with AES-256 encryption
Regular Security Audits
By a third party, every quarter
Two-Factor Authentication
Mandatory for all staff access

7 Your Rights

As a 7d7 member, you have the following rights over your personal data. To exercise any of these rights, please email our support team.

Right to Access

If you would like to know what data we hold about you, a copy will be provided upon request.

Right to Rectification

You can request a correction if any of your information is inaccurate.

Right to Erasure

Unless required by law, your data will be deleted after your account is closed.

Right to Restrict Processing

In specific circumstances, you may request that processing of your data be paused.

Right to Data Portability

You can request a copy of your data in a machine-readable format (JSON/CSV).

Right to Object

You may object to marketing communications or certain types of data processing.

All requests to exercise your rights will be responded to within 30 days. Complex cases may take up to 90 days, and you will be notified in advance if that is the case.

8 Child Protection Policy

All 7d7 services are intended for users aged 18 and above. We do not knowingly collect data from minors.

If we have reason to believe a minor has accidentally created an account, that account is immediately closed and all associated data is deleted. If a parent or guardian discovers their child is using 7d7, please contact our support team right away.

9 Regarding changes to this policy

7d7 may update this privacy policy due to changes in law, the addition of new services, or regulatory guidance.

  • For significant changes, you will be notified at your registered email address at least 30 days in advance.
  • For minor updates, only the "Last Updated" date on this page will be changed.
  • Continuing to use 7d7 after any changes takes effect will be considered your acceptance of the updated policy.

10 Contact & Complaints

For any privacy-related questions, requests, or complaints:

Data Privacy Team: privacy@7d7.im
Live Chat Support: Available 24/7 (in Bengali)
Response time: within 48 hours (business days)

If we are unable to resolve your concern, you may file a complaint with the data protection authority in your country.

7d7's Commitment to Protecting Your Data

Our commitment is to ensure security at every level

Your data is never sold

Under no circumstances does 7d7 sell your name, phone number, or transaction details to advertisers or data brokers.

Minimal Data Collection Policy

We only collect what is strictly necessary to provide the service — nothing more. Requesting unnecessary data goes against our policy.

You're in Full Control

Request to view, correct, or delete your data at any time — 7d7 will respond within 30 days.

Top-Grade Encryption

Your password and payment details are protected with one-way hashing and AES-256 encryption. Even 7d7 cannot view your password.

Regular third-party audits

Every three months, independent cybersecurity experts audit 7d7's systems and any vulnerabilities found are addressed immediately.

Immediate Notification in Case of Data Breach

In the event of a data breach, affected members will be notified by email within 72 hours and protective measures will be taken.

FAQ

Frequently asked questions about registration and payments

Opening an account at 7d7 involves providing information across three steps:

Step 1 — Basic Registration: A valid mobile number or email address and a password. That's all it takes to create your initial account.

Step 2 — Profile Completion: Your full name, date of birth, and country of residence. This is required to activate bonus and payment services.

Step 3 — KYC (for large withdrawals): To withdraw more than ৳10,000, you'll need to submit a photo of your National ID or passport. This is a one-time requirement. Verification is typically completed within 24 hours.

Deposits from bKash to 7d7 typically take 3 to 15 minutes. If your deposit hasn't arrived after 30 minutes, follow these steps:

1. Check your bKash message: You will receive a confirmation SMS from bKash on your mobile containing a Transaction ID (TrxID) — keep this handy.

2. Verify in the 7d7 app: Go to the Wallet page and check your "Transaction History". If it shows "Pending", please wait a few minutes.

3. Contact Support: If it doesn't show as pending and more than 30 minutes have passed, contact us via live chat. Providing the bKash TrxID, time of transfer, and amount sent usually allows us to resolve the issue within 1 hour. If you sent funds to the wrong number, you will also need to contact the bKash helpline directly.
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Your data is safe — get started with complete peace of mind

Your privacy is our top priority at 7d7. Open an account today and enjoy betting in a secure environment.

By registering, you accept this Privacy Policy. Must be 18+ only.

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